Testimonials



Here are some comments from our valued customers:
 
(April 30th 2013)
 
HI Deborah.

Just to fill you in on our recent trip to New York and Washington, our experience may be of assistance to others.
Holiday Inn hotel in Georgetown Washington was very good. It is in a lovely part of town, but our from centre, however a courtesy book took us to National Mall each morning and collected us each evening which was great. 

In New York the Beacon Hotel, Broadway is an excellent location. Subway very close, walk to Times Square less than 30 mins. Central Pk, very close. 
Our hotel accommodation included double bedroom, sitting room and fully equipped kitchenette, which cut down considerably on costs for us, a wonderful old style supermarket across the road meant that we could get all types of food on a 24 hour basis!
When planning this trip I found your assistance invaluable, also other staff members very helpful when paying for and collecting tickets etc. 
Many thanks to you and your colleagues in Tour America, I will be happy to recommend you to family and friends.
Helen Kelleher.
 

(January 30th 1013)

Hey Yvonne, Hope your keeping well, firstly just want to say thanks a mill for all your help with the honeymoon we had an amazing time :-) We wanted to book another holiday I got a quote from the Facebook page but said I'd give you the business.

It's for the first week in September for 2 weeks to Orlando for two adults, but I was wondering could you let me know how much would it be also for 10 nights in Orlando then 3 or 4 nights in Miami, Thanks a mill. Kind regards, Laura Howard


(January 22nd 2013)

Hi David, Thanks a million for all your help and sorting everything for us. Great customer service and will definitely be recommending yourself to others. Also would I be able to get the invoice by 4 o clock so I can give it to work. Thanks again for all your Help. Kind Regards, Danielle Cunneen  

(December, 1012)

Hi Yvonne, Just a short note to let you know that everything went off as planned with our travel and car arrangements.  We did actually upgrade the car as we had extra luggage, but it worked out well.
 
We will certainly remember our time in New York as we experienced hurricane sandy!! girls thought it was great adventure....we were staying with our friends on 39th street, so unfortunately we lost power on the monday night and it wasn't restored until the saturday night..... we all moved out on the Wednesday morning and checked into a hotel as we couldn't manage without power or water and climbing 36th flights of stairs wasn't an option!!! Orlando was great and would definitely go back again.
thanks a millon for all your help. Regards Cáit
 
 
(December 19th 2012)

Hi Christine, Just a quick email saying thanks for helping us organise an amazing holiday withinFlorida, already planning hopefully to head back there sometime. Im wondering if yourself are able to look at Christmas time next year for same amount days and hotel if I need to pop in to local branch for information that is no problem at all. Thanks & have a great Christmas. Shaun White

 
(December 19th 2012)

Hi Treacy, Just back from our Cruise on the Splendida, to Thank you and Tour America for such a great deal and a fantastic Ship. Anne and myself had a great time and meet some lovely people on board. Everything was spot on regarding food, entertainment, staff, etc. We got an upgrade to an invalid cabin which was about twice the size of an normal cabin. I will be keeping a look for another cruise for next year and I have told everyone I meet about Tour America in Abbey Street. Keep up the good work and I hope to travel with our company again in the near future. Happy Christmas to all the staff. Thanks, Liz Christie
 
 
(November 16th 2012)
 
Hi Vasco, Hope you are keeping well. Just wanted to drop you a quick line to say "Thanks a mil" for all your help in organizing my trip to NY & Chicago in Sept. We had a ball, Hotels were fantastic and ideally located. The Roosevelt was lovely - so glad you got in touch with me and moved me from the other hotel which was under renovation. You were so pleasant and helpful at all times - much appreciated :) Best Regards, Maureen Ginnelly
 
(October 16th 2012)
 
Hi Deirdre, I hope you don&rsquot mind me emailing you, I recently purchased a holiday from Tour America and wanted to make a comment regarding your staff. I was dealing with Kathleen from the start and I wanted to let you know that it was a most pleasurable experience. Nothing was a problem for her and she actually went out of her way, above and beyond any travel agent I have ever used before. We had been saving hard for some time for the trip, and you hear of so many holidays gone wrong, but her knowledge from the start put me at ease and filled me with confidence.(which is half the battle in my book).

Every day there is so much negativity, doom and gloom in the world, so I thought it was only fair to comment of the positive as well. It is a credit to you and your team to have people like Kathleen working hard for Tour America customers and I cannot thank her enough. Kind regards, Keith Brady.

Att Manager
I would like to send a small note to you regarding my dealings with Deirdre Grant and tour America. I am a company director and have booked three trips in the last two years to the united states. With the help of Deirdre.i contacted her last week regarding a trip for my 25th wedding anniversary. Consisting of a cruise and a road trip.her help ,advice and in depth knowledge of the options available. To me were fantastic.she was polite,patient and enthusiastic.i will not hesitate to use tour America. For any future travel arrangements&hellip.big well done to her and tour America. Regards, Billy
 
(September  19th 2012)
 
Hi all, my clients are just back from their fabulous trip to Las Vegas & just had a ball in the Venetian... Have a look! "Hi Kathleen, back from Vegas what a place oh my god unreal we had just an unbeliveable time and our hotel was just beautiful could not fault single thing it was more than what we could have hoped for much more and the staff never seen people to be so helpful and so full of manners def a holiday to remember! We had an amazing holiday and thank you so much for all your help. "Kathleen
 
(August 24th 2012)
 
Hi Vasco, Thanks very much for the e-mail. To be honest we didn&rsquot mind as we just wanted to make sure we wouldn&rsquot lose them flights, but at least it&rsquos all sorted now and we will be in soon to pay the balance off. 
 
Thanks again for all your help. Full marks to you for the level of Customer Service you gave to us J. You definitely deserve a promotion, will have to tell your boss J Definitely will keep you in mind for our next holiday away. 
 
Hopefully Vegas will go as planned and we don&rsquot get ourselves locked up or something along the way , if you hear about two sisters in the news, you know it was us J Enjoy your weekend. Rita 
 

(June 18th 2012)

Hi Yvonne, Many thanks for getting back to me, your colleague Sarah dealt with me. I am delighted and just wanted to say thanks a million to yourself & all the team, yer help as been brilliant and I have highly recommended yer service to all my friends. Hope you had a lovely holiday. Thanks & Regards, Úna 

(June 13th 2012)

Miami:),I'm just back from my 3 weeks holidays from the states, had a great time. The hotels I booked with Tour America were great. Wellington hotel new York I got a great room with a great view of 7avenue . The claridge hotel miami was good too, i most of got a penthouse suite and do not cost that much and a great view of south beach of thank you and will be booking with tour America again in the future:)  

(May 13th 2012)

Hi Leslie, Anyway I just wanted to say a million thank you's to you for one of the best/memorable/happiest holidays that we ever had. It was my second time to go (I had been about 17 years ago) and it was**** first but to be honest it felt like the first time for both of us we were just so blown away with it.

The service we got from Tour America was second to none, Virgin Airlines were brilliant to fly with, the Rosen Inn on International Drive was perfect for what we needed and the Tour America Lady "Jessica" was lovely to deal with and very helpful. Like they say in Disney ...."Dreams really do come true" ...... it was just magical.

We have already decided that in five years time when we are both 50 we are heading back to Orlando to celebrate!!!! Once again, thanks a million for all your help throughout you were defintely instrumental in making the trip so special for us. Name not disclosed at the request of the the client.

(May 8th 2012)

Hi Kathleen, Just a short note to follow up with you on our trip to New York. I would just like to thank you once again for all  your help and assistance with our booking.  The hotel was perfect.  Such a good location and a really good standard hotel.  We were very happy with it.  Our entire trip went very smoothly and lots and lots of shopping was done! Thank you again so much for all your help. I will make sure my friends and family are aware of the excellent service I received from Tour America. Kindest Regards, Caroline Torpey.

(April 17th 2012)

Hello Susanne, I just wanted to let you know how Paddy and myself got on with our hols to the States! We had an absolute ball! The flights all worked out perfect and our accommodation was spot on too. It was a real holiday of a life time and we enjoyed it all. Las Vegas was brilliant we were very lucky with the weather warm and sunny and we thought the Excalibur was ideal. The cruise was fab too all the destinations were gorgeous, Paddy loved Jamaica! It was great to finish off the holiday in Orlando as it was so laid back and we got to have a few pool days as well as getting to the parks. It worked out well getting the flexi ticket, Jessica met us in our Hotel to give us the flexi ticket and organised an I-ride ticket for us too which was very helpful. A big thank you from me and Paddy for organising such a brilliant trip. Many thanks, Laura Farrell- Whelan. 

(April 2nd 2012)

Hi Deirdre, I am writing in relation to Deirdre Grant, Deirdre has been expecitionaly helpfull to us on sorting out our honeymoon this week. I felt that she went above and beyond what was asked of her. Nothing was ever a problem as we changed our minds nearly every day. Deirdre was also extremely helpfull with tips for our trip, her knowledge of America is brillant, which is extremly helpfull when picking hotels in places that neither of us have been. Looking forward to booking more holidays with Tour America. Regards, Jenny & Mark

(April 2nd 2012)

Hi Yvonne, Thank you and everyone in Tour America for everything over the last few weeks in helping organize our honeymoon. It&rsquos everything we wanted and more. I can&rsquot talk highly enough of you and havebeen telling anyone who&rsquod listen how great ye have been and highly recommend Tour Americafor any holiday!

I suppose there is not much point in doing the ESTA for a while yet and same with the travel insurance. I&rsquoll just give youa call later this year to organize the travel insurance and activate that a bit closer to when we are getting ready to go. Thanks again and if I think of anything Iwill give you a call. Best regards, Paul O'Brien

(March 26th 2012)

Hi Glenda, Just a short note to thank you for all you help inorganising our trip to New York and the Cruise to the Caribbean. We had a fab time and enjoyed every moment of theholiday the hotels were lovely and the cruise ship Silhouette is something elsehas to be seen to be leave.

New York on St Patricks day well be blended in with the crowd dont you think ! it was something else. We are now looking forward to our next cruise on theConstellation which was docked in St Thomas when we looks lovely. Will be in touch soon see attachments. Sean & Eileen

(Feb 21st 2012)

Hi there, Adams family trip to Orlando 11-18 Feb 2012. I just wanted to email you to say thank you for everything.  We had an amazing holiday. The flights were on time and we were all very impressed with Delta, especially on the return JFK-DUB flight with the individual entertainment systems in every seat. 

The car hire was perfect, very quick to pick up, very friendly rental staff and the car was ideal.  We booked a GPS sat nav thingy too, which was a fab idea, we didnt go wrong once.  The kids called "her" Bobby-Jo!!!

The house was perfect too.  Very spacious and clean, in a great area, 20mins from Disney.  The pool and hot tub were massive hits with the kids. We were contacted by your Orlando rep on the morning after our arrival, it was a very quick call, everything was fabulous.

We will definitely be heading back to Orlando again, hopefully in 2014, although 2013 if we can afford it, better start saving again, lol. We will be booking again with yourselves and will recommend you highly to all my friends. Thanks again, will be in touch for our next trip to the USA. Kind regards, Maria, Peter, Bridget, Declan & Catherine Adams

(Febuary 21st 2012)

Hi Vasco, Just wanted to say that Conor and myselfhad an amazing honeymoon. Thank you so much for everything! It was fantasticexperience. We met people on our travels who were notas lucky with their providers and were envious of your great deals. If you would like us to give you recommendationor anything let me know. Cheers, Catherine

(February 17th 2012) 

Hi Yvonne, Thanks for getting back to me so quickly. We had such a great time. The day went off fantastically and the honeymoon topped it all off. We had a great three weeks.  We enjoyed it all so much that we are going again this year :-)

I have four different options that I would like you to check if that's ok.  I would prefer flights leaving Cork if possible but I could also do Shannon.  I can also fly out of Shannon and back in to Cork. There will be just 2 of us travelling again. Thanks a mill.

(January 13th 2012) 

Hi Romana, I am just emailing you to say a BIG thank you for sorting out my flights for myself and my family. My daughter has recovered well. You have made it possible for myself and my family to have great memories of our trip. I will not hesitate in contacting you for any future trips to the states or in recommending you to friends or family. Again a BIG THANK YOU Romana.
Paul Cuffe.

(January 10th 2012)

Many thanks for your email of Dec 29th with etickets, itinerary, hotel voucher etc.  A sincere thanks to all at Tour America for making it very easy to book our flights to NY.  From the moment I first made contact with your office it has been very easy dealing with all of you. 

I feel I must single out one person - namely Deirdre Grant - who conducted most of the research about the trip for me.  She is an absolutely first class member of your team and dealing with her felt as if I was dealing with an old friend in a local travel agency.  She was extremely helpful, courteous and efficient throughout the entire booking process.  She researched and answered any questions I had, and was patient, friendly and very professional.  She made the whole experience of booking with Tour America a very pleasant experience.  It was no way impersonal or careless and I felt that mine were the only queries on her desk anytime I had reason to call or email her.  I have told this to a lot of my friends and will recommend Tour America as a great company to deal with - primarily as a result of my dealings with Deirdre. Again, my sincere thanks and I hope to do business with you again (next time I can afford a trip to the US!!) Kind Regards, Mary Esler

(December 12th 2011) 

Many thanks to you and your team in tour america for being very easy and efficient and a pleasure to deal with. I will definately be using your service again and would highly reccomend tour america to friends. Keep up the good work. Lisa Kelly

(December 1st 2011)

Hi there, just a quick email to thank you for GREAT GREAT service. Just back from New York after our 5 day trip. Your hotel recommendation was brilliant right in the center of everything. just to let you know i am now an engaged man. Can't wait to use your service again 5*. Thanks for all the help. Happy Christmas, Mr George Tobin

(November 2nd 2011)

Hi Vasco, Well our trip to Vegas is over and already a distant memory!   I just wanted to drop you an email to say thanks and everything worked out well. Planet Hollywood was the perfect location and hotel for our group and everyone loved it. If we're lucky enough to return to Vegas, we will be back to Tour America to arrange it! Thanks for all of your help, you were a pleasure to deal with :-)  Celine

(October 12th 2011) 

Hi Eimear, Just home from fantastic cruise, most enjoyable, what a ship it was marvellous all amenities on the cruise excellent. We and Rita and Noel had a ball as usual I bet we came home heavier that we went but enjoyed every day Thank you for your excellent advice and making our holiday such as easy issue for us. Maureen and Matt Ryan

(October 4th 2011)

Hi David, Just wanted to send you a quick email to thank you all at Tour America for another great holiday. Everything went really smoothly (apart from missing the flight home! But that was our own fault by sleeping in). We had a pumbing problem in the room in L.A., but when they couldn't fix it, they moved us straight away. Would definately recommend this hotel for any future guests.
 
Also, the room in NYC was tiny, couldn't even fit the 2 suitcases in it, but again they moved us as soon as they could when we aked for a bigger room. All in all, a great holiday and your rep (Jessica) in NY was extremely helpful in helping us out when we missed our flight. Thanks again, and I look forward to booking with you again next year. Regards, Loughlin Quinn

(September 29th 2011)   

Eimear, Cant thank you enough for all your help with booking our dream holiday. Your like a fairy godmother!!!! Hope your husband sees this and decides that you deserve a nice holiday too....  :) Kind Regards, Susie

(September 27th 2011)  

Hi Vasco, I hope all is good with you? Well it is nealry 2 weeks now since we returned from our honeymoon and I just wanted to contact you to say a huge thank you for organising everything for us. Each hotel we stayed in was absolutely fantastic and it really made our trip extra special.
 
Obviouslly, you know we had the minor issue in Mexico with the Honeymoon package but once you sorted that for us, we did not have any other issues at all. Again, I just want to say a huge thank you to you for all your help. I will definitely be recommending you to all our friends who are planning honeymoons next year.
 
Speaking of next year Vasco, we are already looking at our next holiday and I was wondering if you can look into it for us and come back with the best price possible for us.
Orlando Florida we will be going to Disneyland etc, so if I give you the dates, can you send me a few quotations??
We are looking at going around the 28th, 29th or 30th of March and returning on the 9th or 10th of April 2012. I look forward to hearing from you soon Vasco, Thanks again, Wes

(August 29th 2011) 

Name: Angela Brady
Message: To Whom it may concern I would like to say how pleased i was with dealing with a girl called niamh in tour America in Dublin she was very friendly and helpful with booking my and had a fantastic hoilday and looking to book again for christmas and will be going through tour Americia will you please pass on my thank you to Niamh. Regards Angela  

(August 29th 2011)

Hi Vasco, Meant to send this to you last week just to say thanks again. Back safe and sound and all went well. Weather was great and we had an excellent time as always.Will be in touch in the New Year. Never to early to plan for next year!!!! Regards, Siobhan and Kieran.

(July 25th 2011)

Eimear, We are all back at base and had a great holiday in the States.  Thanks for everything.  I would highly recommend Tour America to anyone heading that direction. My mum wants to pay for the Aer Lingus return flights to New York and I would be most obliged if you could let me know how much they were. Many thanks, Kind regards, Miriam  

(July 22nd 2011) 

Hi Vasco, Edel and Mark here, Got back home yesterday,
it was the best trip we have had out of the three visits to Orlando, the hotel was brilliant, the staff the location, the rooms, facilities were all excellent. Even the guests in the hotel were lovely. Got amazing weather throughout,
We also meet Karen from your branch in Florida, (lovely girl) she got us our park tickets.... Glad we didn't go on the cruise because you can never spend enough time in the parks, pubs and shopping centers in Florida,
Also got my special meals on the plane Thank you.

Thank you for booking us our trip, it was by far the best holiday we ever had, you might hear from us sooner than you think ha ha may be 10 weeks next year. I have and will continue to recommend you personally because you have always make our trips so pleasurable and hassell free. Show this to your boss you deserve a payrise. Hopefully I will be booking our next trip soon. Thanks again. Have a good weekend. Edel & Mark

(June 17th 2011)

Hi Vasco, We had a great holiday, hard to believe we are back a week now. The hotel was great I have to say, the facilities were great & there was a great buzz about the place. All the staff were really nice. I will give you a shout for the next holiday! Thanks a mill for all your help. Donna Lynch

(June 14th 2011) 

Hi Vasco, Edel er I just wanted to give you a little update on how were gettin on!! Vasco I have to tell you this hotel is excellent it really is, they give you everything you need and more. We had a heavy shower today and got soaked and the hotel brought heated towles to our room (how cool is that. Our room is cleaned nearly twice a day with clean towles and coffee ect. The staff are excellent, polite and friendly and helpful. Even if i wanted to complain I would not be able to find one fault. Got my meal on the plane everything went really well. Thanks so much we are having an ball and thank god we are in this hotel and not econo lodge for seven weeks. Will 100% come back here the next time... Thanks for all your help..... Edel & Mark.

(June 10th 2011)

Hi Vasco, Just a quick note to thank you for organising a great holiday to Florida for us! We had a fantastic time and look forward to our next USA trip! Have a nice weekend, Regards, Francoise Pineau & John Ferry

(June 2nd 2011)

Hi Maria, I just wanted to say thank you very much on behalf of my wife and myself for a FANTASTIC  holiday. Everything worked out fine and we made all our connections although the one in Phoenix was quite tight. I wouldn't be a big fan of American Airways as they were not very help full when looking for directions and information on the ground and they had no choice of meal going out so I had to fly the Atlantic on an empty stomach!!!!!!!! Other than that our accommodation was great, Vegas was MAGIC and the Cruise was the BUSINESS. Once again thank you so much ( My sister has since booked a holiday with your company.....you weren't there on the day she booked it) Regards, Seamus & Veronica

(June 1st 2011)

Hi Vasco, Elena Prendeville here, I recently went on a Tour America holiday to LA and Vegas booked through you.  We had a great time, thank you very, very much for the great organisation of hotels and flights etc! Needless to say, once I've been I want to go back again so Thanks again for your help in the past and hopefully your help in the future! Kind Regards, Elena Prendeville

(May 14th 2011)

Hiya hun, Ive been meaning to mail you since i came back to work a few weeks ago... been up to my tonsils.. sorry! Niamh... thanks a million for all your help with our Honeymoon, it was perfect... Mexico was AMAZING.. i didn't want to leave & im not usually a sun holiday person, but i would have easily done two weeks there, maybe even three! When we 1st arrived i walked around with my jaw dragging on the ground.. it was out of this world! The service was amazing... the food was amazing... the beach was amazing... the pools were amazing... the cocktails were amazing... i could go on all day.. but you catch my drift!!! All i kept saying was.. this is "paradise".. it really was... i was so sad to leave, we meet some lovely people too! Vegas was savage.. but the 5nights were enough, maybe 3! I think i was just really starting to miss Leon at that stage... but i loved it.. would go back with a group... went to see LeRéve - brilliant!! Shopping was great... loved the grand canyon & the cowboys... really great, glad we booked it.. even if i was a lil' sick after the helicopter! even did that roller coaster in New York Hotel... it's a crazy place!
 
We've already started to save to get back to Mexico next yr.... dont know how id ever slum it on a "package holiday" again after being there.... i cant wait to go back.. even selling my wedding dress to fund it!! hahahaha...
Thanks again for all your help, you've been brilliant.. you really have!! 

(May 10th 2011)

Bart and Jean here  back from our trip  to newyork and vegas . great hotels and great flights .we are exhausted but enoyed  our lovely holiday. thank you for all the advice and we willl be booking with you again  in a few years time if we are not bankrupt on the mean time. again thanks to all  your team.

(May 5th 2011)

Hi Natalie, Brilliant! I have one other question - we never added a GPS onto our package for the car hire in Orlando as we were going to borrow a friends but we said we'd see how much it'd be to hire one instead. Could you please give me a quote for GPS hire for the 9 nights in Florida? Thanks!

Thank you SO much for all your help! You've been an absolute star! I've given your direct number to several friends of mine who will be booking holidays or their own honeymoon in the coming months, as I thought you were just the nicest travel advisor I've ever dealt with and I couldn't recommend you highly enough! If you could maybe pass this onto your manager also so that they know how much of an excellent job you're doing I'd really appreciate it! Best Wishes, Pamela 

(May 4th 2011)

Hi Vasco, I just wanted to say a huge thank you for all your help organising our trip to Orlando.  We came home last Friday after the best two weeks of our lives! Your recommendation to get the Orlando flex ticket instead of the Disney tickets was spot on, the kids absolutely loved Universal and Islands of Adventure and we spent most of our time there. We loved the house in Indian Point - it was spacious and so near to everything.
 
You might also send on our thanks to Jessica in the US office, she called us before we flew out there, and came to meet us in the house on our 1st day, so it was great to have a contact over there if we needed it. We will definitely travel with Tour America again! Cheers and thanks again. June & Fergus O'Flaherty (booking ref 363108)

(April 6th 2011)

Hi David, I&rsquod just like to say thanks to you and everyone in there for all your help on our recent wonderful trip to Orlando. We had an absolute ball (despite being unlucky with the weather for the last few days) and all of your recommendations helped immensely. Thanks again and look forward to the next trip! Emma Earls

(April 3rd 2011)

Hi David, I just wanted to send an email to thank you for all your help. We had a great time in Florida. The accommodation was grand and was in a great location. The I Ride was very handy too and picks up right outside the hotel! It was a perfect honeymoon destination and i would have no hesitation recommending travelling with Tour America. Thanks again, Sarah

(March 26th 2011)

Hi Vasco, Just a quick note to say thanks for your help with our recent holiday. The Fountains Resort was brilliant, it was spotlessly clean throughout, the staff were great and the rooms had everything we needed. The only annoying thing was they charged for WiFi but luckily I managed to piggyback on the neighbouring resort's. Many thanks again. Regards, Glenn & family

(March 2nd 2011)

To all the staff in Tour America both in Ireland and in America, thank you....... My friend and I had a great time, and everything was like clockwork thanks to your company. I will have no hesitation recommending you to my friends and look forward to travelling with you again. Regards, Mary

(January 7th 2011)

Hi Vasco, How are you? Hope you enjoyed the break during the Christmas. We arrived back on Monday morning and all went well just to let you know. I called in to see you on the Monday evening to say thanks and left a bottle of wine which I hope you got.

Best wishes for the New Year and will be in touch to book something for this year in a couple of weeks time. You might just let me know if you remember when the flights become available for next Christmas to New York if you think of it. Regards, Siobhan & Kieran

(December 2010)

Hi Joanna, Hope you are well. I meant to email you when I returned to work but kept forgetting!!! We had a great honeymoon, we both really loved Florida. The hotel was nice (International Palms), was basic enough but had a lovely big room and the bed was so comfy. All the amenities were fine, and the breakfasts were lovely. It was in a great location on International Drive, iTrolley stops just outside it. It was very near wet and wild. It had a nice big pool too. We went to all the theme parks and loved them. The shopping outlets were great too and we bought lots. We will definitely be going back and will of course book with you!. Thanks again for all your help with the trip. Kind Regards Louise

(December 8th 2010)

I would like to thank you sincerely for my recent trip to Orlando with yourselves. We had a fabulous trip and everything was so well organised.  We met your tour
operator over there - Jessica - who was more than helpful and gave us loads of useful information.  We will definitely travel with Tour America again and will definitely
return to Orlando with yourselves again. I'm not sure if I am emailing the correct department but maybe you would pass this on if not. Many thanks, Caroline, Bord na Mona Horticulture Ltd

(November 15th 2010)

Hi Lorna, I just wanted to send you a quick note to say thank you so much for organizing our holiday. It really was a holiday of a life time and we enjoyed it so much. We even managed to get in a day to Disney World to the delight of our kids. Anyway, if ever you get any deals regarding Sandpearl or anywhere in Florida, let us know!!! Best regards, Hilde Stuiver, General Manager, Lisloughrey Lodge, The Quay.

(November 2010)

We just returned from our holidays, stayed in the Hilton Fort Lauderdale and The Viceroy in Santa Monica - they were both incredible.  We did the 14 night Panama Canal on Celebrity Infinity.  We have sailed several times on Royal Caribbean, we thought the food and service with Celebrity Cruises was superior. however the entertainment and night was a little quieter. We definitely recommend taking a day trip around LA, great to see all the stars homes. Overall an amazing holiday and look forward to booking our next trip with Tour America.

(29th June 2010)

Hi Naimh, Just a quick mail to say we had a fantastic time in America, you were bang on about the Doubletree it&rsquos lovely we had a great room overlooking the pool and the room itself was great. We loved every bit of Orlando. New York was great to see but 4 days is more than enough there, the Hotel in Time Square was unreal. All flights were on time and we  had absolutely no problems at all. I&rsquoll drop in when I &lsquom in town to say hello and fill you in, I will definitely go back next year&hellip. when is the best time to book.

One other thing, do you have an email address for your customer service dept. as I would like to send them a mail. Personally I think good service needs to be acknowledged and I certainly got that from you. The rep even called me before I headed over just to touch base, I mentioned the room request and she said she&rsquod go straight to reception to follow it up. Thanks very much for all you help

(26th June 2010)

Hi Vasco, I would just like to thank you for all your help with the booking of our holiday to Florida. We all had a fantastic time over there, so good that I am enquiring about when we can start booking for May 2011. I would be grateful if you could get back to me. Thanks again.

(17th June 2010)

The service from TA was excellent and all went so good...we loved it.

(June 16th 2010)

I just booked accomodation and park tickets with tour america. I found hotel to be exell. we received a call b4 we left from your rep in floridaand also when we arrived at hotel. Gave us great advise.

(16th June 2010)

Hello, We are back from our cruise and had a wonderful time, everything so organised and the food is to die for,  entertainment terrific and of course the ports of call made it for us. I would like to mention here that Niamh(Doherty) was so helpful and kind beforehand in organising our cruise and put us completely at ease, thank you Niamh. Regards J & JT

(15th June 2010)

David, Thank you so much for your help. I wish everybody was like you in that work in Customer service.
Looking forward to booking with you for future trips,
Kind regards,

(15th June 2010)

Hello Vasco, Just this little email to thank you very much for organising our trip to the States. We had a great time and the Hotels you booked for us in San Francisco and Las Vegas were great with good standard and perfect location.

Now I was wondering if you could send me a quote for return flight Dublin/New York + 4 or 5* hotel (centrally located in Manhattan) with a departure on Thur 30th Sept and return on Tuesday 5th Oct 2010. Look forward to hearing from you, With kindest regards, F

(9th June 2010)

Client just rang to thank Anna for all her help and to say she had an amazing cruise ( century ) celebrity ship she loved it and said it was 5 star standard. And to keep her in our data base for future cruises for 2011 !!

(8th June 2010)

We had a wonderful holiday, volcano air flights changed, we got there on time so thanks to all at Tour America and Vasco. We will be back.

(1st June 2010)

Jennifer Martin organised our holiday and I couldn&rsquot praise her enough - she was very familiar with the needs of parents travelling with young children. We stayed in the Edison Hotel Time Square NY. Location was perfect.

(1st June 2010)

Hi Vasco, Well we are back from our honeymoon and all I can say it was fab......We did have a few set backs with the flights but other than that it was brilliant.... I just want to thank you so much for all the help we received from you over the course of booking the honeymoon. NM

(31st May)

This is my 2nd time booking with Tour America and would have no hesitation in booking with you again or recommending you to a friend. JD

(May 13th)

I recently travelled on Royal Caribbean's "Splendour" after having to cancel my original cruise due to the Volcanic Ash flight disruption. I had a fantastic time and Tour America were excellent when it came to rearranging everything for me. I will definately be recommending TA to friends and family.  But also Lisa in Tour America  chose Bauer Hotel in Venice for us which was fantastic. It is pricy but a brilliant option for anyone looking to spend a bit extra.

(May 10th)

Thought you might like to know that we (ourselves and the Hendersons) thoroughly enjoyed our cruise last week. As first timers we were very favourably impressed. The ship is amazing and the level of service and organisation was faultless. The cabin was superb and very comfortable - lovely beds, plenty of stowage space, and an excellent bathroom. Your suggestion of staying at the aft end of the ship made all the difference as it was easily the best place to be on the ship. The week was made by having perfect weather. Those who were on it the week before had terrible weather so we were very lucky. If we had any complaint it would be that sometimes it was hard to get away from loud music when sitting out on the deck enjoying the sun!

(March 22nd)

My name is L  B and I have just come back from my holiday in Orlando with my family, admittingly when we got there to the Metropolitan resort hotel we were very disappointed, it was not as good as we expected, I know we opted for a cheap holiday but we just couldn't even let the children use the pool and thats what they were looking forward to after a long day in the parks etc, but we all agreed that your rep Sandra is worth her weight in gold, yes she addressed our concerns in a very positive way much to our favour and helped us get sorted out in the Doubletree Resort International. We would like to thank Tour America and their very helpful staff for giving us a fantastic holiday to remember, especially the kids, and we will no doubt be doing business with Tour America again and recommending  them to everybody we know who are thinking of a holiday in America. Thanking you, L B & Family.

(Our Response)

L
Many thanks for coming back with your comments, it is always good to hear what our customers think. The Metropolitan is just a hotel we have a very low rate in. I too would not really recommend this property and I would highly recommend the Doubletree, but there is a small increase in rate. Would you mind if we put your comments up on our website, and I think your feedback on the hotel might help other people decide on a different property, or maybe indeed to even look at upgrading. Many thanks for taking the time to give us this wonderful feedback. Our goal is always to keep you as our customer, and I am delighted that you found the services of Sandra  helpful, she is Irish as well, and I think clients like that also. Kind Regards, Mary McKenna, Managing Director.

(19 March 2010)

LOCAL IRISH DANCERS FROM MAYNOOTH/STRAFFAN HAVE JUST RETURNED FROM FLORDIA. The Lil Tully School of Irish Dancing Danced on President Day 15th of February on the Winter Garden Stage in Down Town Disney.

After much fundraising and lots of hard work the delegation returned from Florida on Monday 22nd February 2010. Siobhan Keogh Kellett one of the Directors who is celebrating 20th years of teaching with the School is delighted with all her Dancers. It has taken a full year for all the planning to come together.

It was a fantastic opportunity for the class and the children will remember this trip for the rest of their lives.  Indeed some of the members going have not been on a plane before.  

An entourage of 127 people consisting of 37 dancers, brothers and sisters and parents/grandparents made the trip.  40 rooms were taken in the Crown Plaza Hotel. It has been on lot of hard work said Siobhan Keogh Kellett director of the school.  The excitement in the class was fantastic.  This trip will be the pinnacle of some of there Dancing life.

My Mother &ldquoLil Tully&rdquo started the class 45 years ago and I am delighter to carry on her name.  I have been teaching in Straffan the last 20 years. I am teaching in Maynooth since September 00. Siobhan would like to thank all the Staff of Tour America for all the help they provided in making the trip a great success.

(March 2010)

Hi Vasco, I just want to say thank you for all your help in organising my recent trip.  I had a really good time even though it snowed for two days, the hotel Metro is lovely, would highly recommend it. Thanks again, Anne

I would just like to thank you (Suzanne)for all your help, you really made the whole booking very easy for us and we feel very confident about the whole trip and Tour America.  Ye will be strongly recommended to all our family and friends.

(February 2010)

Just to let you know we arrived home last sunday after a long flight and still getting over the jet lag, but most of all we had a wonderful time, the cruise was very good and it was nice that the open seating for dinner each evening was very good which gave us a chance to meet different people. Azamara Quest was great they could not do enough for us. We would recommend it highly.
      
(February 2010)

My husband and I booked a Carribbean cruise through Tour America office in Abbey Street, on the Celebrity Equinox (saliing Jan10). From the start it was a fantastic trip. Our flights, hotels, cruise ship bookings and all arrangements worked out perfectly no problems anywhere and would just like you to thank your wonderful staff for us. In particular Eimear, with who we dealt with all through... Having talked to other passengers from the UK, we found your prices very competitive...Thank you once again for a wonderful holiday which indeed exceeded our expectations and would recommend a similar holiday to anyone. So much so, we have been encouraged to book a further cruise with your company.

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